Greeting!!

About Me

I am an Analyst Programmer at the HKU Faculty of Medicine with a distinct engineering edge built on empathy, security, and agility. My background in Psychology makes me an inherently user-centric developer; I don't just write code, I design with a deep intuition for human behavior and user needs. Backed by an Advanced Diploma in InfoSec, I bring a security-first mindset to every project, proactively protecting applications by thinking like an attacker. I am also a certified Scrum Master, my ultimate strength lies in bridging technical execution with seamless collaboration. I thrive on breaking down process bottlenecks, aligning cross-functional teams, and shipping resilient, high-value software efficiently. I don't just build functional systems—I engineer secure, intuitive digital experiences that actually serve people.

Qualifications

Certified Scrum Master

Global Association for Quality Management (GAQM)

05/2026

Experience

Analyst Programmer

The University of Hong Kong

08/2026 — Present

As an IT Technician, I specialize in modernizing legacy systems and stabilizing critical technical infrastructure. I successfully introduced Git workflows, thorough documentation, and robust architectures to inherited codebases previously lacking version control. Taking full ownership of complex, vendor-built applications across WordPress, Sitecore, and OutSystems, I resolve critical issues and lead large-scale migration initiatives. This includes rebuilding legacy platforms into secure Drupal sites and migrating OutSystems apps to a modern Next.js and Node.js stack. Additionally, I design custom APIs to ensure seamless frontend-backend integrations during transitions.

Research Assistant (IT)

The Chinese University of Hong Kong

11/2023 — 08/2025

In this dual technical and coordination role, I managed the end-to-end logistics, scheduling, and technical execution for departmental events, including conferences, seminars, and webinars. I maintained the department's website and social media platforms, leveraging my design skills to create promotional graphics that enhanced engagement. Combining my IT background with administrative needs, I developed custom automation tools to streamline daily operations and optimize internal workflows. This position required high adaptability, blending web management, digital marketing, and event technology to support academic and clinical operations.

Clerk II

Hospital Authority

05/2023 — 11/2026

Serving as a Clerk II, I drove key administrative and planning phases for the Kai Tak Hospital relocation project. I closely coordinated with multiple departments, managed project budgets, designed the new hospital floor plans, and supervised the team to ensure highly efficient, timely completion. Alongside project management, I maintained strict organizational oversight of the library's books, periodicals, and microform records to ensure absolute accuracy and accessibility. I also provided direct front-line support, assisting visitors with complex resource navigation and inquiries.

Exchange & Returns Co-Worker

IKEA

02/2021 — 04/2023

In this customer-centric role, I managed product exchanges and returns while focusing on fostering long-term client relationships and driving high satisfaction. I proactively resolved complex customer complaints and troubleshooted operational issues to continuously enhance the service experience. Beyond direct customer service, I utilized data analysis to uncover insights that supported management decision-making and pushed for continuous process improvements. I also took charge of the spare parts inventory management, keeping stock levels optimal to ensure seamless daily workflows.